About Us

The History of RCS Union Software

RCS Union Software began in 1992 as Roberts Custom Software. At the time, our founder, Ken Roberts was working as a computer programmer for John Deere. Ken, his wife and a few friends played in a local band called Nightbreeze and performed at many Local Union halls in the Quad Cities area. Ken was well connected to the union community because his father, Hershel, had served the UAW throughout his career as a Steward, Committeeman, President of UAW Local 865 and Representative for UAW Region 4. Ken was contacted by George, the Financial Secretary at UAW Local 865 asking for help with their current financial software.

Ken felt that helping George and his Union was the right thing to do. So Ken called their current software provider to see if he could help guide them to make the updates and improvements needed, but they were not receptive to the requests. Ultimately, George asked if Ken would design something specifically for unions and their needs. Ken agreed on the condition that George and officers from other nearby Locals would meet regularly and direct the process of designing a custom union software.

What began with one Local Union, nearly 30 years ago has developed into over 400 Locals of all sizes, from 5 to 12,000 members served. RCS software is utilized by all types of organizations including Locals, Regional offices, CAP Councils, PAC Councils and building corporations. Clients are located all across the country. The capabilities of the software have expanded based on feedback from users, from financial to membership management, dues processing and grievance management, everything a Financial Officer and Bookkeeper needs to fulfill their responsibilities.